Getting Further Help

Getting Further Help

You can call our office during office hours on 0333 772 7708. The team there will assist you with using the device, or try and solve the problem if it appears to be with the device or software.

If after hours, you can email our team on helpline@realsam.co.uk

To report an issue or provide feedback, you can say Feedback followed by your message. For example you could say Feedback, I like how this book structure is laid out or Feedback, I had a problem here. Your feedback will be sent to our support team. However this will not generate the same immediate support that wou will get by ringing our helpline.

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