You can call our office during office hours on 0333 772 7708. The team there will assist you with using the device, or try and solve the problem if it appears to be with the device or software.
If after hours, you can email our team on helpline@realsam.co.uk
To report a bug, you can say Feedback which sends a message to our tech support team. However this will not generate the same immediate support that wou will get by ringing our helpline.
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Getting Further Help
You can call our office during office hours on 0333 772 7708. The team there will assist you with using the device, or try and solve the problem if it appears to be with the device or software. If after hours, you can email our team on ...
Help and Support
Access the User Guide To access the audio user guide. First, say: Alexa, Open Real Books. Then, say: User Guide. Feedback To provide feedback, and help improve Real Books. First, say: Alexa, Open Real Books. Then, say: Feedback. Follow the prompts to ...
Books
Getting Started on Books After starting In Your Pocket by saying, Alexa, m4_speaker_start_phrase, You can get started reading a book by saying Alexa, read me a book or What books do you have? or List books. Pocket will list all the available book ...
Books
Pocket comes with bundled access to over 100 Book libraries Getting Started on Books You can get started reading a book by saying read me a book or What books do you have? or List books. Pocket will list all the available book libraries and you can ...
Feedback
To provide feedback, and help improve RealSAM Pocket. First, say: Then, say: Feedback. Follow the prompts to provide feedback.