You can call our office during office hours on 0333 772 7708. The team there will assist you with using the device, or try and solve the problem if it appears to be with the device or software.
If after hours, you can email our team on helpline@realsam.co.uk
To report a bug, you can say Feedback which sends a message to our tech support team. However this will not generate the same immediate support that wou will get by ringing our helpline.
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Books
Pocket comes with bundled access to over 100 Book libraries Getting Started on Books You can get started reading a book by saying read me a book or What books do you have? or List books. Pocket will list all the available book libraries and you can ...
Feedback
To provide feedback, and help improve RealSAM Pocket. First, say: Then, say: Feedback. Follow the prompts to provide feedback.
Feedback
To provide feedback, and help improve RealSAM Phone. First, say: "Feedback" Then, provide your feedback as part of the same sentence. \ eg "Feedback, I'd like to hacve a yellow case on the Phone to make it easier to find."
Full User Guide
Full User Guide User Guide as of March 10 2022 Hello and welcome to RealSAM Pocket, your Accessible Media Device and service powered by Real Sam. You can call it Pocket for short. We have help in the following areas: Quick Start Introduction to In ...
Troubleshooting
This article covers a number of problems that you may experience and how to deal with them. Pocket Not Responding If your RealSAM Pocket device is not responding when you press the talk button, it is possible that your device is locked. To try ...