You can call our office during office hours on 0333 772 7708. The team there will assist you with using the device, or try and solve the problem if it appears to be with the device or software.
If after hours, you can email our team on helpline@realsam.co.uk
To report a bug, you can say Feedback which sends a message to our tech support team. However this will not generate the same immediate support that wou will get by ringing our helpline.
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Getting Further Help
You can call our office during office hours on 0333 772 7708. The team there will assist you with using the device, or try and solve the problem if it appears to be with the device or software. If after hours, you can email our team on ...
Help and Support
Access the User Guide To access the audio user guide. First, say: Alexa, Open Real Books. Then, say: User Guide. Feedback To provide feedback, and help improve Real Books. First, say: Alexa, Open Real Books. Then, say: Feedback. Follow the prompts to ...
Feedback
To provide feedback, and help improve RealSAM Pocket. First, say: Then, say: Feedback. Follow the prompts to provide feedback.
Feedback
To provide feedback, and help improve In Your Pocket. First, say: Alexa, Open In Your Pocket. Then, say: Feedback. Follow the prompts to provide feedback.
List of Commands
The List of Commands will help you learn how to talk to Real Books. Commands are words and phrases said to Real Books to complete tasks like finding a book to read. For some tasks there are different commands to achieve the same result. These ...